Finance Operations Analyst

Seattle, Washington, United States | Finance | Full-time | COVID-19 remote

Join one of the world's fastest growing fintech startups! We're looking for smart,
motivated team members who want to change the way people pay their bills, helping
them to improve their financial success.
Each year U.S. households spend over $4.4 trillion - about one third of all consumer
spending - on recurring bill payments. While staying on top of these bills is the single
largest determinant for consumer financial health, organizing and paying them can be a
time-consuming and frustrating chore. Since its inception, doxo has been on a mission
to simplify and reduce the anxiety of staying on top of bills, empowering consumers to
improve their financial health. Our company was founded on the simple idea that there
should be an easy and more secure way for consumers to pay all of their bills through a
single account, with any payment method, on any device. 
As consumers shifted more bill payments online and to mobile over the past year, doxo
has experienced rapid growth. To date, we have helped over six million users deliver
payments to more than 100,000 local and national businesses, making doxo the largest
bill pay network in the nation. In 2021, doxo was named by both BuiltIn and Comparably
as a best place to work in Seattle, and was also recognized as one of Inc. Magazine’s
5000 fastest-growing private companies. Come join us as we grow the team to further
accelerate growth, forever changing the bill pay landscape to focus on the customer.
doxo is unique in that we have already found product/market fit and that our service is
filling an important market need every day. But we are still small enough that every
employee, no matter their position, can make a meaningful impact. Because
transparency is a priority at all levels across the organization, we are all aware of how
our work contributes to the success of our business as a whole. We are agile and work
hard to solve difficult problems quickly. We work as a team to get things done and
mentor individuals to get to the next level in their career. 
We are seeking a Finance Operations Analyst to join our team. This person will be
responsible for overseeing all processes within Finance related to our core business –
online bill pay. This person will become the Doxo expert on our settlement data and
tools to analyze and query the data.
  • Become the expert on the data model for our settlement data and the tools to query and report on the data
  • Automate and streamline the bill payment reconciliation process
  • Use data analysis tools and systems (like QuickSight, Tableau, SQL, Salesforce) to research reconciliation and data discrepancies
  •  Design and build systems and processes to manage manual bill payment operation transactions in Salesforce
  • Identify, analyze, and propose new plans for operational improvements (policy, procedures, processes, etc.)
  • Design and build views in our Logical Data Warehouse (Starburst & Snowflake) to allow easier reporting
  • 3+ years of experience using data analysis tools
  • Bachelor’s degree in business analytics / finance / Industrial engineering orrelated area preferred
  • Exceptional analytical skills and experience with various data analysis tools, such as Tableau, Tableau Prep, SQL, QuickSight, etc.
  • Experience using Excel extensively, include Pivot Tables, etc.
  • Experience with complicated data structures and the ability to build accurate and reconcilable reports using that data
  • Demonstrated ability to learn complex and detailed concepts quickly
  • Interested in using/learning Salesforce
  • The desire and capacity to learn quickly in a fast-paced environment, while handling multiple tasks simultaneously
  • Ability to work cooperatively and collaboratively with others
  • Self-starter with can-do attitude and a relentless drive to improve processes and quality
  • Strong written and oral communication skills
  • Detail oriented and organized
  • 100% employer-paid medical, dental, and vision coverage for full-time employees
  • Generous equity grants
  • 401k match to help you save for your future
  • 15 days PTO to start, plus paid holidays
  • Charitable donation match
  • Student loans support
  • Pet insurance
  • Plus plenty of corporate discounts
doxo is an equal-opportunity employer and we welcome applicants from all